Joel Portice

Joel Portice Chief Executive Officer

As CEO, Joel is responsible for the overall strategic direction and operational performance of the organization.

Before joining KEPRO, Joel was the CEO or Intermedix. Under his leadership, Intermedix grew adjacently from its core business to become a leading healthcare analytics and tech-enabled services company. Intermedix was acquired by R1 (NASDAQ:RCM) in May 2018. 

Prior to Intermedix, Joel was the president, government division and corporate development and strategy for HMS Holdings (NASDAQ:HMSY). In this position Joel was responsible for the company’s federal and state businesses and its corporate strategy. Before HMS, Joel served as the president of Verisk Health, where he drove the integration and explosive growth of the healthcare assets of Verisk Analytics (NYSE:VRSK) over a five-year period.

Joel began his professional career as the co-founder of Integrity Plus Services, a healthcare software and data analytics company that delivered analytical and cost-containment services to the payer market. The business was acquired by UnitedHealth Group (NYSE:UNH).

Joel also co-founded Enclarity, Inc., a healthcare data analytics and information solutions company that was acquired by LexisNexis.

Currently, Joel is a member of the board of directors of Apixio, Inc. and a member of the board of directors for the University of South Dakota Foundation. Joel is a former member of the board of advisors to the Center for Healthcare Management and Policy of the Paul Merage School of Business of the University of California, Irvine.

Joel obtained his Bachelor of Science degree at the University of South Dakota and Master’s degree at Hamline University.

In 2017, Joel was awarded Most Admired CEO by the Nashville Business Journal. In 2013, Joel earned the Alumni Achievement Award for Professional Achievement from the University of South Dakota, and was named Trustee Emeritus of Hamline University in 2012.

In addition to his professional career, Joel is a published author and enjoys outdoor sports activities and spending time with his family.


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Please describe KEPRO data security that ensures member information is protected.

As an organization that is charged with storing and transferring Protected Health Information (PHI), KEPRO is bound by HIPAA regulations, and is accustomed to managing the security and privacy of PHI. KEPRO currently exchanges data successfully and confidentially via secure encrypted means in support of all of our federal, state, and local government programs, and with commercial clients.

KEPRO has been implementing and supporting systems that require medical record, data security, and transmission for more than a quarter of a century, and has always placed primary importance on using systems that allow for fast and efficient connectivity, while still providing the highest level of data and system security. Our proven internal and external policies and protocols ensure compliance with state and federal laws and regulations, as well as any additional security measures you may require.

We have a stringent KEPRO Comprehensive Confidentiality Plan that governs our processes. KEPRO’s Privacy Officer, Security Officer, and the Compliance Officer have ultimate responsibility for oversight of the processes and procedures contained in the KEPRO Comprehensive Confidentiality Plan.

KEPRO's system is secure. Our information systems are secured by an in-depth strategy that utilizes multiple layers of operational, management, and technical controls to protect KEPRO assets. We also employ software programs designed to prevent unauthorized use by staff or outside entities.

All KEPRO information systems employ common security controls such as Firewalls, Anti-virus, Role Based Access, FIPS 140-2 Encryption for mobile devices, and the requirement of strong passwords. Information system users are assigned a security role based upon access requirements relevant to their positions and information/program privileges.

The HIPAA Security Rule requires entities to implement information systems that control access to healthcare and related systems. KEPRO adopts a subset of NIST 800-53 Rev 3 Security controls to maintain compliance with HIPAA. Based on these security standards, KEPRO mitigates risk to its Information system by focusing on such controls as:

  • Log-In Security. HIPAA security requires the use of secure User IDs and the use of passwords. KEPRO requires multiple account authentication processes within its information systems to verify the identities of our end-users. KEPRO's policy requires strong passwords that are changed frequently.
  • Access Control. HIPAA requires one of the following: Context Based Access, Role Based Access, or User Based Access. User Based Access is part of the Log-In Security component. KEPRO's Role Based Access gives individual users access relevant to their function in the organization.
  • Audit Trail. HIPAA requires the use of an audit trail to identify who accesses PHI. KEPRO systems track those who change the patient record, the date and time the record was modified, and the specific information changed. The system includes a read only audit trail that captures each time a system user views a case.
  • Session Time-out. KEPRO information systems account for session inactivity by locking screens after 10 minutes of inactivity.
  • KEPRO's physical space is secure. KEPRO’s computer, telephone, and hardware systems are located in climate controlled rooms with fire-suppression and electronic locking system. We allow only authorized access to the room.
  • KEPRO focuses training on confidentiality and security issues. All KEPRO employees undergo rigorous training on security and confidentiality of PHI. We have successfully provided this training to all staff regardless of their respective roles/duties.

KEPRO Headquarters

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777 East Park Drive, Harrisburg, PA 17111
Toll-free: 800.222.0771
Phone: 717.564.8288
Fax: 717.564.3862