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FAQ Commerical


How can KEPRO Wellness improve the health of my population?

Unhealthy behaviors cost employers about $670 in healthcare costs per worker every year, according to Thomson Reuters’ U.S. Workforce Wellness Index. The Index tracks six risk factors – body mass index, blood pressure, cholesterol, blood glucose level, and tobacco and alcohol use. In 2010, about 14 percent of direct health care costs for the employed, privately insured population were directly associated with these six behavioral risk factors. That amounts to $623 per employee, according to the report.

  • $425 of is attributed to high body mass index, up $25 from 2009.
  • Elevated blood glucose was second, nearly $125 per employee per year. 

Costs are even higher when including lost productivity, absenteeism, and presenteeism.  The statistics are startling:

  • A smoker costs employers on average $1,760 in lost productivity and $1,623 in excess medical claims per year. The absenteeism rate for smokers is on average 50 percent higher than for non-smoking coworkers (Centers for Disease Control and Prevention [CDC]).
  • Workers suffering low back injuries cost business in the U.S. $10-$14 billion in workers’ compensation expenses and approximately 100 million work days each year (National Institute for Health and Safety).
  • Depression-related presenteeism can generate up to 30 times more lost productivity than absenteeism (Almanac of Chronic Disease, 2009 updated).

KEPRO Wellness is a comprehensive, interactive, digital platform that helps members:  

  • Make better lifestyle choices
  • Prevent chronic disease onset
  • Better manage existing conditions 

Client Benefits

Implementing a wellness program can help lower your healthcare costs and more.

  • Increase productivity
  • Lower absenteeism
  • Improve morale
  • Boost employee retention
  • Bolster recruitment
  • Lower disability payments
  • Reduce worker’s compensation costs

Do You Have or Provide Benefits to a Typical Workforce?

The Department of Health & Human Services projects the health risk factors for any given employee group. Many employees have multiple factors. According to predictive analysis, for every 100 employees:

•   25 have cardiovascular disease

•   12 are asthmatic

•   6 have diabetes

•   26 have high blood pressure

•   30 have high cholesterol

•   38 are overweight

•   21 smoke

•   31 use alcohol excessively

•   20 don’t wear seatbelts

•   44 suffer from stress

•   63 don’t exercise enough to gain health benefit.

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Please describe KEPRO data security that ensures member information is protected.

As an organization that is charged with storing and transferring Protected Health Information (PHI), KEPRO is bound by HIPAA regulations, and is accustomed to managing the security and privacy of PHI. KEPRO currently exchanges data successfully and confidentially via secure encrypted means in support of all of our federal, state, and local government programs, and with commercial clients.

KEPRO has been implementing and supporting systems that require medical record, data security, and transmission for more than a quarter of a century, and has always placed primary importance on using systems that allow for fast and efficient connectivity, while still providing the highest level of data and system security. Our proven internal and external policies and protocols ensure compliance with state and federal laws and regulations, as well as any additional security measures you may require.

We have a stringent KEPRO Comprehensive Confidentiality Plan that governs our processes. KEPRO’s Privacy Officer, Security Officer, and the Compliance Officer have ultimate responsibility for oversight of the processes and procedures contained in the KEPRO Comprehensive Confidentiality Plan.

KEPRO's system is secure. Our information systems are secured by an in-depth strategy that utilizes multiple layers of operational, management, and technical controls to protect KEPRO assets. We also employ software programs designed to prevent unauthorized use by staff or outside entities.

All KEPRO information systems employ common security controls such as Firewalls, Anti-virus, Role Based Access, FIPS 140-2 Encryption for mobile devices, and the requirement of strong passwords. Information system users are assigned a security role based upon access requirements relevant to their positions and information/program privileges.

The HIPAA Security Rule requires entities to implement information systems that control access to healthcare and related systems. KEPRO adopts a subset of NIST 800-53 Rev 3 Security controls to maintain compliance with HIPAA. Based on these security standards, KEPRO mitigates risk to its Information system by focusing on such controls as:

  • Log-In Security. HIPAA security requires the use of secure User IDs and the use of passwords. KEPRO requires multiple account authentication processes within its information systems to verify the identities of our end-users. KEPRO's policy requires strong passwords that are changed frequently.
  • Access Control. HIPAA requires one of the following: Context Based Access, Role Based Access, or User Based Access. User Based Access is part of the Log-In Security component. KEPRO's Role Based Access gives individual users access relevant to their function in the organization.
  • Audit Trail. HIPAA requires the use of an audit trail to identify who accesses PHI. KEPRO systems track those who change the patient record, the date and time the record was modified, and the specific information changed. The system includes a read only audit trail that captures each time a system user views a case.
  • Session Time-out. KEPRO information systems account for session inactivity by locking screens after 10 minutes of inactivity.
  • KEPRO's physical space is secure. KEPRO’s computer, telephone, and hardware systems are located in climate controlled rooms with fire-suppression and electronic locking system. We allow only authorized access to the room.
  • KEPRO focuses training on confidentiality and security issues. All KEPRO employees undergo rigorous training on security and confidentiality of PHI. We have successfully provided this training to all staff regardless of their respective roles/duties.

KEPRO Headquarters

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777 East Park Drive, Harrisburg, PA 17111
Toll-free: 800.222.0771
Phone: 717.564.8288
Fax: 717.564.3862