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KEPRO Appoints Michael Ansel as Chief Growth Officer

NASHVILLE, TN – KEPRO announced today the appointment of Michael Ansel as chief growth officer to bolster KEPRO’s solution delivery, cultivate client relationships and develop sales strategies for revenue and market share growth.

With more than 30 years of business development and client management experience, Mr. Ansel will be leading KEPRO’s business development in existing and new markets focused on clinical outcomes, quality improvement, and cost-containment solutions.

“Michael will be invaluable to defining and accelerating KEPRO’s growth plans,” said KEPRO CEO Joel Portice. “With our focus on growth and evolution as a leading healthcare service provider, Michael’s knowledge and strategic approach to organizational plans, integrations, alliances and new business partnerships will be instrumental in KEPRO’s growth portfolio over the coming years.”

Mr. Ansel will be responsible for KEPRO’s long-term strategy to transform KEPRO’s solution delivery in the private, public and federal markets. Leveraging his experience, Mr. Ansel will enhance KEPRO’s current constituent relationships, manage and grow business opportunities through new sales, expand existing relationships and execute seamless solution integration through mergers and acquisitions.

“KEPRO is well known for their service offerings and client relationships,” said Chief Growth Officer Michael Ansel. “I am excited to be part of the team to assist the organization in furthering its position in the healthcare marketplace through strategic partnerships, enhanced outcomes and improved services.”

Prior to joining KEPRO, Mr. Ansel was the Chief Growth Officer for Matrix Medical Network, a care management and assessment services company, where he led the company’s account management, business development and sales functions. Under his leadership, Matrix experienced significant existing client growth, entered new markets, added a large number of new logo clients and completed two acquisitions.

Before his time at Matrix Medical Network, Mr. Ansel was the Executive Vice President of Business Development for BioIQ, Inc., a population health technology company. In addition, Mr. Ansel led corporate development at ScriptSave and PharmMD Solutions LLC. He has also held various executive leadership positions managing growth, corporate development and sales.

“His experience as a leader in defining strategic approaches to performance enhancement and operational efficiencies will allow us to further improve our services to build upon our current expertise and target additional healthcare solution markets,” said Portice.

Mr. Ansel will focus on not only the growth of existing KEPRO clients, but also building and deploying the strategies to enter new markets for the organization.

To learn more about the services and solutions KEPRO offers, visit

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Media Contact: Jamie Kopko, Director of Corporate Communications,, 717.564.8288 x7076


KEPRO, the nation’s largest CMS-designated quality improvement organization and care management organization, offers innovative and outcomes-focused solutions to reduce the utilization of health care resources and optimize the quality of care for public and commercial clients. KEPRO’s comprehensive, member-centric care management solutions go far beyond traditional utilization and case management by coordinating the care provided to members with acute, chronic and complex conditions across the continuum, and identifying members who are at the highest risk for future services, but have not yet had an acute event. Tailored programs maximize members’ quality of life, and realize greater cost savings for members and clients.

Headquartered in Pennsylvania, KEPRO also has offices in Alabama, Florida, Illinois, Maine, Maryland, Massachusetts, Minnesota, Ohio, Oregon, South Carolina, Tennessee, Virginia, and West Virginia. KEPRO is URAC accredited in case management and health utilization management. We are also National Institute of Standards and Technology (NIST) and Federal Information Security Management Act (FISMA) certified.



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Please describe KEPRO data security that ensures member information is protected.

As an organization that is charged with storing and transferring Protected Health Information (PHI), KEPRO is bound by HIPAA regulations, and is accustomed to managing the security and privacy of PHI. KEPRO currently exchanges data successfully and confidentially via secure encrypted means in support of all of our federal, state, and local government programs, and with commercial clients.

KEPRO has been implementing and supporting systems that require medical record, data security, and transmission for more than a quarter of a century, and has always placed primary importance on using systems that allow for fast and efficient connectivity, while still providing the highest level of data and system security. Our proven internal and external policies and protocols ensure compliance with state and federal laws and regulations, as well as any additional security measures you may require.

We have a stringent KEPRO Comprehensive Confidentiality Plan that governs our processes. KEPRO’s Privacy Officer, Security Officer, and the Compliance Officer have ultimate responsibility for oversight of the processes and procedures contained in the KEPRO Comprehensive Confidentiality Plan.

KEPRO's system is secure. Our information systems are secured by an in-depth strategy that utilizes multiple layers of operational, management, and technical controls to protect KEPRO assets. We also employ software programs designed to prevent unauthorized use by staff or outside entities.

All KEPRO information systems employ common security controls such as Firewalls, Anti-virus, Role Based Access, FIPS 140-2 Encryption for mobile devices, and the requirement of strong passwords. Information system users are assigned a security role based upon access requirements relevant to their positions and information/program privileges.

The HIPAA Security Rule requires entities to implement information systems that control access to healthcare and related systems. KEPRO adopts a subset of NIST 800-53 Rev 3 Security controls to maintain compliance with HIPAA. Based on these security standards, KEPRO mitigates risk to its Information system by focusing on such controls as:

  • Log-In Security. HIPAA security requires the use of secure User IDs and the use of passwords. KEPRO requires multiple account authentication processes within its information systems to verify the identities of our end-users. KEPRO's policy requires strong passwords that are changed frequently.
  • Access Control. HIPAA requires one of the following: Context Based Access, Role Based Access, or User Based Access. User Based Access is part of the Log-In Security component. KEPRO's Role Based Access gives individual users access relevant to their function in the organization.
  • Audit Trail. HIPAA requires the use of an audit trail to identify who accesses PHI. KEPRO systems track those who change the patient record, the date and time the record was modified, and the specific information changed. The system includes a read only audit trail that captures each time a system user views a case.
  • Session Time-out. KEPRO information systems account for session inactivity by locking screens after 10 minutes of inactivity.
  • KEPRO's physical space is secure. KEPRO’s computer, telephone, and hardware systems are located in climate controlled rooms with fire-suppression and electronic locking system. We allow only authorized access to the room.
  • KEPRO focuses training on confidentiality and security issues. All KEPRO employees undergo rigorous training on security and confidentiality of PHI. We have successfully provided this training to all staff regardless of their respective roles/duties.

KEPRO Headquarters

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777 East Park Drive, Harrisburg, PA 17111
Toll-free: 800.222.0771
Phone: 717.564.8288
Fax: 717.564.3862